Himalaya Fitness (“we”, “us” or “our”) is a fitness club located at Achit Nagar, Thammenahalli Village, Soladevanahalli, Bengaluru, Karnataka 560107. This Privacy Policy explains what personal information we collect through this website, how we use it, who we share it with and the choices you have. By using this website or submitting any form on it, you agree to the practices described here.
Information We Collect
Information you give us. When you book a free visit through our contact form, we collect:
- your full name, mobile number and email address;
- the program you are interested in and the time of day you would like to visit;
- any message or fitness goals you choose to write; and
- your consent to be contacted by us.
Information collected automatically. When you submit a form, we also record your IP address, the approximate city and country linked to that IP address, the type of browser and device you use, and the page you submitted the form from. We use this only to prevent spam and to understand where enquiries come from.
Information collected at the gym. If you visit or join Himalaya Fitness, we may collect additional details in person, such as your age, health and fitness information, emergency contact and payment details, so that our coaches can train you safely. This information is collected with your knowledge at the time and is handled under this policy.
How We Use Your Information
- To contact you about your free visit request, confirm a time and answer your questions.
- To send you a confirmation email after you submit the contact form.
- To plan your fitness assessment, training program and membership.
- To protect our website from spam, misuse and fraud.
- To improve our website, services and facilities.
- To comply with legal obligations.
We only contact you about the request you made. We do not send marketing messages unless you have agreed to receive them.
Legal Basis
We process your personal information with your consent, which you give by ticking the consent box on our form, and where necessary to respond to your request, provide our services or meet our legal duties, in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and the rules made under them. You can withdraw your consent at any time by contacting us.
Who We Share Information With
We do not sell or rent your personal information. We share it only with:
- Our team at Himalaya Fitness, who need it to respond to you.
- Service providers who help us run the website, such as our website hosting provider, our email delivery service, and an IP address lookup service used to identify the approximate location of a form submission.
- Authorities where we are required to do so by law, court order or to protect our rights and safety.
These providers may only use your information to perform services for us.
Third-Party Services on Our Website
Our website uses a few services provided by others, which may receive technical information such as your IP address when your browser loads them:
- Google Fonts, to display our typefaces.
- Google Maps, to show our location on the contact and home pages.
- Instagram, when you follow links from our site to our profile or posts. Instagram’s own privacy policy applies once you leave our website.
We are not responsible for the privacy practices of these third parties or of any other websites linked from ours.
Cookies
This website uses only the cookies that are needed for it to work properly and to protect forms from abuse. We do not use cookies to show you advertising. If you block cookies in your browser, some parts of the site may not work as expected.
How Long We Keep Your Information
We keep enquiry details for as long as needed to respond to you and for up to 24 months after your last contact with us, unless you become a member, in which case we keep your details for the duration of your membership and for the period required by law afterwards. We then delete or anonymise the information.
How We Protect Your Information
We take reasonable steps to keep your information safe, including limiting access to our team members who need it, using spam and abuse protection on our forms, and keeping our website software up to date. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You have the right to:
- ask for a summary of the personal information we hold about you;
- ask us to correct or update inaccurate or incomplete information;
- ask us to delete your information, unless we are required by law to keep it;
- withdraw your consent to us contacting you; and
- raise a complaint about how we handle your information.
To use any of these rights, write to us using the details below. We will respond within a reasonable time and may ask you to verify your identity first.
Children’s Privacy
This website is not directed at children under 18. If you are under 18, please ask a parent or guardian to submit enquiries on your behalf. If we learn that we have collected a child’s information without a parent’s or guardian’s consent, we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed. We encourage you to review it occasionally.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
Himalaya Fitness
Achit Nagar, Thammenahalli Village, Soladevanahalli, Bengaluru, Karnataka 560107
Phone: +91 96328 85542
Email: gymsonsuresh@gmail.com
